Frequently Asked Questions
How Should I Arrive for My Appointment?
Please arrive with your hair down and dry in its natural state. No ponytails, hats or buns to disrupt the curl pattern. Allow at least an hour and a half for a curly cut and style.
Why do you cut hair dry?
We cut hair dry so that you can see where it lives. When the hair is cut wet with a comb the hair is stretched out of its natural state, then when it dries it shrinks up to different lengths. We use no tension and cut it according to the type of curl or wave, creating seamless layering.
All appointments require a credit card to secure. Please give 24 hour notice to cancel to avoid being charged half the price of service. No shows will be charged the full price of service.
We do not accept opened or used products for return.
We guarantee all of our services. If you are unsatisfied with your service please notify us within 7 days and we will be happy to remedy any problem you are having with your hair. We do not issue refunds.